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1537 N Milwaukee Ave, Chicago, IL 60622-2083, Chicago
All the cookies are good. Unfortunately, they ran out of some of their cookies and practically all the ice cream flavors, which doesn't make sense to me. Always a solid dessert place, especially if it's late since they're always open late.
Just Delicious 😘
Nice stop for hot cookies. I just can't really get over the cost. The material cost for a dozen of any of them is maybe half the price of one. Anyway, they have a restroom, which is nice in six corners, and a decent window to sit if you can get one of the four stools
Obviously it's really good cookies
Snickerdoodle cookies with cookie dough ice cream 'wich was everything I could have hoped for.
who doesn't like late night fresh baked cookies? These cookies are good for satisfying those late night sweet cravings when the line to Jeni's ice cream is just ridiculous or need a sweet treat delivery when you are at home.
Does not have Uber eats, Grubhub, or doordash. They will deliver to schools across the country, but NOT 30 mins away ?— but the quality of the cookies is perfect.
The cookies were good but cookies are always good, the girl at the cash register not so good. I went there this past Friday and the girl was rude and did not seem friendly at all. When I asked her a question about the cookies she responded with a one word . Looked like she hated her job . If that’s the case go get a new job. But she was awful made the experience of being there not so welcome. Maybe fire her to save your business.
Ordered cookies ahead of time to be delivered for a birthday and gave them a call after not receiving any notification that they were delivered. Then was told that they have no drivers to deliver any cookies and that I can change my delivery to another day. I shouldn't have been able to process an order to be delivered when there wasn't going to be the option for delivery. When i asked why it let me process the order, I was told that they just didn't update it online. I understand the need for drivers to deliver, but the company prides itself in delivery yet didn't do anything about following up with me saying they aren't able to process my request.
1 star because the cookies and ice cream are great. The front says if they forget to give you your receipt, they give you a $10 gift card. They forgot to give us our receipt. We told them about it. The guy at the front rolled his eyes and asked someone in the back. He printed the receipt. We asked for the $10 gift card. One of the workers said “well no one really asks for that, so...” We said alright. The other worker said, “Yeah, all you did was waste time and hold up the line for everyone else.” Awesome cookies and ice cream, but don’t expect even subpar customer service here. Terrible.
This is a paradise for cookie lovers!! I was head over heels in my 1st visit. Red velvet cookie is my all time favourite item to have here. They also have box options where you can try different cookies.
Unbelievable customer service! They sent some extra vanilla ice cream after calling to let me know they were running low. I also found a lovely hand written note with the delivery. Such attention to detail, wonderful experience all around. Much love!
It took 2 hours to even get an update on the order. Then, the app and website indicated that it was on its way. 20 minutes later, the app and website said it had been delivered. We asked for a phone call when it arrived, and received no phone call, and also no cookies when we went outside to check. Basically robbed $20 from us.
Best cookies in town. I have tried every insomnia Cookies and Mac nut n double chocolate cookies are my favo cookie.
Cookies are absolutely amazing omg !! PLEASE consider opening up a location in Naperville IL or Oak Brook IL .
I've come to the point where I'd drive an hour from my house to there just to get those amazing cookies. Not even the cookies but the brownie I've also tried is great too. I haven't tried the ice cream yet but I predict it'll be as good as those cookies.
Insomnia Cookies is the best place to quickly get a cookie or half a dozen. There is not a whole lot of place to sit inside, so it can get cramped as the line builds up. Luckily, they are rather quick about filling orders.All of the cookies they offer are nice and tender (especially the double chocolate mint), but not only that, they have cookiewiches where the tasty cookies sandwich equally delicious ice cream.
Ordered for pickup at midnight, arrived on time only to be sadly disappointed. We were told they were running behind but the cookies would be ready in 10-15 mins. After waiting for 30 minutes I went inside to see what was happening, 10-15 more minutes they said. After 45 minutes, we finally received our order late. Upon getting home, I discovered that one of the cookies from our order was missing. Terrible service, slow, unprepared. Will not return. -5 stars out of 10
Don't order delivery from this store. You will be disappointed with everything.
Awesome cookies and Milk! Great late night visit when you get that craving! They deliver too! Good to know for those mamas to be with late night cravings! Good thing there not one close to me, I'd weigh 300 lbs!
Not all the cookies go well with ice cream. The triple choc. Chunk cookie is 🔥.
Embarrassingly bad at what they do. Impossible to mess up a simple delivery distribution network at 1 in the morning yet they did exactly that. They don’t deserve to stay in business.
Yuuuuummmmyyyyyy Perfect for when you leave Dstrk lol
Daniel Was Great and Such a Sweetheart he took time delivering my order perfectly
This place so good. You can customize your ice cream sandwiches. Such a great spot for the munchies. Open past midnight and they deliver. I recommend stopping in here to satisfy that sweet tooth. Right by Milwaukie and Damen blue line in wicker park. Really accessible and fairly priced.
3$ minimum for credit cards, which is absolutely no problem. I highly recommend getting an "Deluxe Cookiewich". It's 8$ and you can choose any combo you want!
I don’t understand what’s so great about this place and why people rave about it? It’s literally a store brought cookie heated in a microwave. Such a dumb idea and I can’t believe people actually pay money for this? What??
The girl inside was very helpful and friendly even though I had her repeat herself like 4 times. The cookies were delicious and warm when I got them and the girl was willing to let me in 5 minutes before closing time.
Great cookies. But the bathroom were awful. Not cleaned. And no toilet paper
It was great!! Warm cookies and ice cream
Great cookies but you have to order online
Yum! Excellent cookies and ice cream.
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